Team Effectiveness

Below is a sampling of improvement indicators and guiding questions:

Psychological Safety

Signs that your team needs to improve psychological safety:

  • Fear of asking for or giving constructive feedback
  • Hesitance around expressing divergent ideas and asking “silly” questions

Questions to ask yourself:

  • Do all team members feel comfortable brainstorming in front of each other?
  • Do all team members feel they can fail openly, or will they feel shunned?

Dependability

Signs that your team needs to improve dependability:

  • Team has poor visibility into project priorities or progress
  • Diffusion of responsibility and no clear owners for tasks or problems

Questions to ask yourself:

  • When team members say they’ll get something done, do they?
  • Do team members proactively communicate with each other about delays and assume responsibility?

Structure and Clarity

Signs that your team needs to improve structure and clarity:

  • Lack of clarity about who is responsible for what
  • Unclear decision-making process, owners, or rationale

Questions to ask yourself:

  • Do team members know what the team and project goals are and how to get there?
  • Do team members feel like they have autonomy, ownership, and discrete projects?

Meaning

Signs that your team needs to improve meaning:

  • Work assignments based solely on ability, expertise, workload; little consideration for individual development needs and interests
  • Lack of regular recognition for achievements or milestones

Questions to ask yourself:

  • Does the work give team members a sense of personal and professional fulfillment?
  • Is work matched to team members based on both skills/ability and interest?

Impact

Signs that your team needs to improve impact:

  • Framing work as “treading water”
  • Too many goals, limiting ability to make meaningful progress

Questions to ask yourself:

  • Do team members see their work as creating change for the better?
  • Do team members feel their work matters for a higher-order goal?
  • How are current team processes affecting well-being/burnout?

Source: https://rework.withgoogle.com/

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