Below is a sampling of improvement indicators and guiding questions:
Psychological Safety
Signs that your team needs to improve psychological safety:
- Fear of asking for or giving constructive feedback
- Hesitance around expressing divergent ideas and asking “silly” questions
Questions to ask yourself:
- Do all team members feel comfortable brainstorming in front of each other?
- Do all team members feel they can fail openly, or will they feel shunned?
Dependability
Signs that your team needs to improve dependability:
- Team has poor visibility into project priorities or progress
- Diffusion of responsibility and no clear owners for tasks or problems
Questions to ask yourself:
- When team members say they’ll get something done, do they?
- Do team members proactively communicate with each other about delays and assume responsibility?
Structure and Clarity
Signs that your team needs to improve structure and clarity:
- Lack of clarity about who is responsible for what
- Unclear decision-making process, owners, or rationale
Questions to ask yourself:
- Do team members know what the team and project goals are and how to get there?
- Do team members feel like they have autonomy, ownership, and discrete projects?
Meaning
Signs that your team needs to improve meaning:
- Work assignments based solely on ability, expertise, workload; little consideration for individual development needs and interests
- Lack of regular recognition for achievements or milestones
Questions to ask yourself:
- Does the work give team members a sense of personal and professional fulfillment?
- Is work matched to team members based on both skills/ability and interest?
Impact
Signs that your team needs to improve impact:
- Framing work as “treading water”
- Too many goals, limiting ability to make meaningful progress
Questions to ask yourself:
- Do team members see their work as creating change for the better?
- Do team members feel their work matters for a higher-order goal?
- How are current team processes affecting well-being/burnout?
Source: https://rework.withgoogle.com/