Roald Kvam 2023 Most people have an innate desire to achieve. Along with that desire often comes a fierce sense of competition – everyone wants to outdo others and be the best. When nothing else works in winning people to your way of thinking, throw down a challenge. — — —«The way to get things…

Roald Kvam 2023 People usually have two reasons for doing things. One that sounds good. And the real one… A person will recognize on his own the real reason he does something. We don’t need to point it out. But all of us, being idealists at heart, like to think of motives that sound good.…

Roald Kvam 2023 What if there were a magical phrase that would stop arguments, create positive interactions, and make the other person listen to you attentively? Well here is… We can say, “I don’t blame you at all for feeling the way you do. If I were you, I would undoubtedly feel the same way.”…

Roald Kvam 2023 One of the keys to successful human relations is understanding that other people may be totally wrong, but they don’t think they are. Don’t condemn them; try to understand them. — — —«There is a reason why the other man thinks and acts as he does. Ferret out that reason – and…

Roald Kvam 2023 Don’t you feel much more strongly about ideas that you came up with than ideas that are handed to you by others? If so, why should we try to jam our ideas down other peoples’ throats? Isn’t it much wiser to make suggestions and let the other person think out the conclusion?…

Roald Kvam 2023 Most people who try to get others to agree with their perspective do too much of the talking. Instead, let the other people talk themselves out. They know their problems better than we do. Let’s ask them questions and let them tell us a few things. We are often tempted to interrupt…

Roald Kvam 2023 When talking with people, we should never begin with the points on which we disagree. We should start by emphasizing the things on which we agree, and be sure to convey that we’re both striving for the same result – our differences are in method, but not purpose. The key is to…

Roald Kvam 2023 If we’re angry or frustrated at someone and we go to them with our temper flaring, we’re sure to have a fine time unloading our feelings toward them. But what about the other person? Will our belligerent tones and hostility make it easy for them to agree with us? If we approach…

Roald Kvam 2023 Carnegie tells a story of taking his dog to the park without a muzzle or a leash, and running into a police officer who scolded him, as this was against the law. The next few times Carnegie took his dog out, he kept him on a leash, but the dog didn’t like…

Roald Kvam 2023 How often do we notice someone who looks very down, or bored? Perhaps someone whose job is very repetitive or someone whose boss doesn’t give him or her much recognition? Maybe it’s a store clerk, or the mailman, or our hair dresser. What could we say to that person to cheer them…