Conflict isn’t the problem. Silence is.
When people feel unsafe expressing concerns, ideas, or emotions, issues go underground. This leads to gossip, passive-aggression, disengagement, or missed opportunities.
Psychological safety is the belief that it’s safe to speak up without fear of blame, embarrassment, or retaliation. It’s the foundation of healthy collaboration, honest feedback, and innovation.
Let’s explore…
Core principles
Encourage open expression – without blame
Make it clear that it’s not just safe but welcome to speak up, ask questions, and challenge ideas.
Normalize disagreement
Conflict can be healthy. Diverse views and respectful dissent are part of effective collaboration.
Lead by example
Stay calm, curious, and non-defensive — especially in tense moments. Your tone sets the tone.
Key skills & tools
Active listening
- Show you’re fully present
- Reflect and paraphrase to build understanding
- Avoid interrupting or rushing to solve
Name emotions constructively
- Use specific, non-blaming language:
“I felt overlooked when…” - Clarify needs:
“I value being included in decisions that affect my work.”
Use “I” language & clarify intent
- Replace “You always…” with “I noticed…”
- Share your intent early:
“My goal is to understand, not to criticize.”
Psychological safety doesn’t mean avoiding tough conversations — it means creating the conditions where they can happen with trust and respect.
Be the reason someone feels safe to speak up today.
DREIESKIVA|Roald Kvam 
Legg igjen en kommentar