The strategic role of the middle manager in a Hub/Node-structure

In distributed organizations strategy doesn’t succeed at the top. It succeeds at the middle.

Middle managers at the node level play a uniquely strategic role: they are both translators and catalysts, bridging the vision crafted at the hub with the operational realities on the ground.

When empowered effectively, these managers can align local action with central strategy, accelerate implementation, and serve as a vital feedback loop between levels of the organization.

Let’s explore how organizations can recognize, invest in, and support middle management as a central force for strategic success.


Why middle management matters

In a hub/node-structure, middle managers often:

  • Interpret and translate strategic goals into actionable plans
  • Navigate local constraints, opportunities, and relationships
  • Lead implementation of initiatives in their respective teams
  • Communicate progress and insights back to central leadership
  • Motivate and coach front-line staff while influencing strategic decisions

They are the people who make strategy real—or not.

“The most brilliant strategy falls flat if those in the middle don’t understand it, believe in it, or know how to execute it.”


Common challenges faced by Node-level middle managers

Despite their pivotal role, middle managers often face:

  • Ambiguity in how strategic goals apply to local contexts
  • Lack of decision authority to adapt plans meaningfully
  • Limited visibility into the broader strategy process
  • Competing demands between operational fire-fighting and strategic priorities
  • Insufficient support in leadership development

To empower them fully, organizations must move beyond delegation and offer real partnership.


Empowering Node-level leaders: Five strategic levers

1. Clarity: Connect strategy to role and context

Middle managers must see how the strategy aligns with their team’s day-to-day work.

What to do:

  • Translate high-level goals into local objectives and key results (OKRs)
  • Use visual strategy maps or roadmaps customized per node
  • Involve managers in strategy rollout sessions and ask: “What does this look like here?”

Result: Managers understand not just what needs to happen, but why it matters—and where they fit in.


2. Capability: Build strategic competence

Empowering middle managers means equipping them with skills in strategic thinking, planning, communication, and change leadership.

What to do:

  • Offer training programs in strategic execution, data interpretation, and decision-making
  • Provide templates, toolkits, and checklists to guide local implementation
  • Host strategy literacy sessions to build shared language across nodes

Result: Managers become confident, capable actors in the planning and delivery process.


3. Collaboration: Make joint planning a habit

Too often, strategic planning is centralized and top-down. A more inclusive model brings middle managers to the table.

What to do:

  • Run annual or quarterly joint planning workshops with hub and node leaders
  • Co-develop priorities, resource plans, and metrics for each node
  • Use digital platforms to track alignment and progress collaboratively

Result: Managers feel ownership of the plan—not just recipients of it.


4. Coaching: Provide mentoring and support

Even the most skilled leaders need a sounding board. Regular mentoring creates space for reflection, alignment, and adaptive learning.

What to do:

  • Pair hub leaders with node managers for one-on-one mentoring
  • Establish a peer coaching network among node leaders
  • Encourage reverse mentoring—where node managers share insights with central staff

Result: Leaders grow in confidence and feel supported, not scrutinized.


5. Communication: Close the loop

Middle managers are a key communication channel. Both top-down clarity and bottom-up insight need to flow through them effectively.

What to do:

  • Share regular strategy updates in accessible formats
  • Ask managers to lead local strategy briefings or town halls
  • Create feedback loops where managers share local data, risks, and innovations

Result: Middle managers act as both messengers and amplifiers, strengthening alignment across levels.


A day in the life of a strategic Node leader

Imagine Anne, a middle manager in a regional node of a European infrastructure. Here’s what strategic empowerment looks like in practice:

  • She starts her week with a dashboard review, checking her node’s progress on objectives aligned with the European roadmap.
  • She holds a team huddle, explaining how their new training initiative fits the wider goal of open data capacity building.
  • She joins a cross-node planning session, where leaders share best practices and flag resource needs.
  • She meets her hub mentor, discussing how to lead change and motivate her team during a transition.
  • She documents a local innovation and submits it to the hub’s idea platform for possible adoption elsewhere.

Anne isn’t just a middle manager. She’s a strategic bridge, culture carrier, and driver of execution.


Metrics to track middle manager empowerment

To know if you’re getting this right, consider tracking:

AreaPossible metrics
Strategic alignment% of local OKRs aligned to central strategy
Capability developmentTraining completion rates, leadership skill growth
Communication flowFrequency of updates and feedback loops
Engagement and ownershipManager satisfaction surveys, retention rates
Execution effectiveness% of strategic initiatives delivered locally on time

Conclusion: Empower the middle, execute the strategy

Middle management in nodes is not a transactional layer. It is a strategic engine—if enabled properly.

When hub-and-node organizations invest in clarity, capability, collaboration, coaching, and communication for their middle managers, they unlock faster, more adaptive, and more mission-aligned execution.

Strategy doesn’t fail because it’s wrong. It fails because it doesn’t land. Middle managers are how it lands well. – Roald Kvam


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